.svg)
How do I set up and use the inverter portal(s)?
You will receive emails from the monitoring portal provider and Arrow Solar with setup instructions. If not received within five business days of activation, email: support@callarrowgroup.com.
Where do I go to download the monitoring app for my solar array?
Instructions are provided by Arrow Solar via email after PTO is granted. If not received within five business days, email: support@callarrowgroup.com.
Can I monitor the solar production of my array?
Yes, Arrow Solar offers online production monitoring for your solar array, allowing both you and us to track performance and address any issues.
What type of equipment is needed to monitor my solar array production?
Most electronic devices running Apple, Android, or Microsoft operating systems can be used to monitor your array through the appropriate app or online portal.
Why does my utility bill have a different production number than my monitoring portal?
Utility bills show only the energy that travels through your meter, reflecting net sales rather than total production. The monitoring portal shows total energy produced by your system.
